SHIPPING POLICIES
Thank you for choosing The Shirt Maker for your clothing needs. We are committed to ensuring your shopping experience is smooth and hassle-free, including the delivery of your stylish shirts. Please take a moment to review our Shipping Policy to understand how we handle shipping and delivery.
*Shipping Method:*
We offer *Standard Shipping (Domestic – Pakistan)* for all orders, and the best part is, it’s absolutely *free nationwide*. Regardless of your location within Pakistan, you can enjoy complimentary shipping for your orders.
*Processing Time:*
– For orders paid through *online payment*, please allow 1-2 business days for processing after payment confirmation.
– For orders paid through *cash on delivery*, your order will also be processed within 1-2 business days. Since there is no payment confirmation needed, we will promptly prepare your order for shipment.
Please note that orders placed on weekends or holidays will be processed on the next business day.
*Shipping Times:*
We are proud to offer swift delivery within Pakistan. With our standard shipping, you can expect your shirts to be delivered in *3-7 business days*.
*Order Tracking:*
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress on our website or through the shipping carrier’s website.
*Shipping Partners:*
We work with reliable shipping carriers to ensure your shirts are delivered safely and efficiently within Pakistan. Our partners include but are not limited to local postal services and courier companies.
*Shipping Restrictions:*
Please be aware that there may be shipping restrictions for certain products or locations within Pakistan. If your order falls under these restrictions, we will notify you promptly and work to find a suitable solution.
*Undeliverable Packages:*
In the rare event that a package is undeliverable due to an incorrect address provided by the customer or refusal of delivery, we will attempt to contact you for further instructions. Shipping fees may apply for re-shipment.
*Returns and Exchanges:*
For information on returns and exchanges, please refer to our Returns Policy.
If you have any questions or require further assistance regarding our Shipping Policy, please don’t hesitate to contact our Customer Support team. We are here to ensure your shopping experience with The Shirt Maker is nothing short of excellent.
Thank you for choosing The Shirt Maker for your clothing needs. We appreciate your business!
Please note that this Shipping Policy is subject to change, and any updates will be posted on our website.
Return and Exchange Policy
Return Eligibility:
To be eligible for a return or exchange:
The item(s) must be in new and unused condition.
Original tags must be attached.
Return Window:
Returns must be initiated within 15 days of the purchase date.
Return Procedure:
To return or exchange eligible items, please follow these steps:
Contact Us: Send an email to [Your Contact Email] with the subject line “Return/Exchange Request” and include the following details:
Order number
Product description
Reason for return or exchange
Return/Exchange Confirmation: Our customer service team will review your request and respond within [X business days] to confirm the return or exchange.
Courier Return: If your return is approved, you will be provided with our office address for the return shipment. Please note that you are responsible for covering the courier expenses for the return.
Exchange Through Dispatch: You can also request an exchange through our dispatch process. If approved, we will arrange for the exchange item to be dispatched to your address. Courier expenses for the dispatch will be covered by [Your Shirt Business Name].
Faulty or Defective Products: Refunds will only be issued for faulty or defective products. In such cases, we will provide you with a replacement of the same product or an alternative product within the same price range.